Forms and Policies

Payment for Services

Payment of deductibles, co-payments, co-insurance, and self-pay amounts are due at the time of service. As a courtesy to you, we will file your primary and secondary insurance.

 In divorce situations, the parent bringing the child to The Counseling & Wellness Center for care will be responsible for all charges during treatment.

 We will first send a letter requesting payment or call to discuss payment options for any unpaid balance. We reserve the right to use a collection agency. No clinical information is given to collection agencies.

Late Cancellation and No Show Fee

A $40 fee will be charged for appointments cancelled or missed with less than 24 hours notice. If you need to cancel an appointment, please call our office during business hours: Monday-Thursday 9 AM- 5 PM

Please Be On Time

Patients who are 10 minutes or later for appointments may be rescheduled. This decision will be made by the nursing staff.