Privacy Policy and Terms of Service

Privacy Policy & SMS/Text Messaging Policy

Effective Date: 08/01/2026

Your privacy is important to us. This Privacy Policy explains how Counseling and Wellness Center (“we,” “us,” or “our”) collects, uses, protects, and handles your information when you visit our website or use our services, including our SMS/text messaging program.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Phone number

  • Mobile phone number

  • Information you provide when requesting or using our services

  • Information you provide when you opt in to receive SMS/text messages from us

We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, and website usage information.

How We Use Your Information

We use the information we collect for purposes including:

  • Providing and coordinating the services you request

  • Responding to your inquiries and requests

  • Communicating with you about appointments, services, and other transactional or informational matters

  • Sending SMS/text messages when you have provided appropriate consent

  • Improving our website, services, and overall experience

  • Maintaining the security and functionality of our website and services

  • Complying with applicable legal and regulatory requirements

SMS/Text Messaging Program

If you opt in to receive text messages from Counseling and Wellness Center, you may receive transactional and informational messages related to the services you have requested, such as appointment reminders, scheduling communications, or other service-related notifications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

For assistance with text messaging, reply HELP or contact us using the information below.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may use service providers as necessary to help us provide our services and operate our communications systems. Such providers are expected to handle information in accordance with applicable privacy and security requirements and our agreements with them.

Protection of Your Information

We take reasonable administrative, technical, and physical measures designed to protect your information against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic communication system, or method of transmitting information over the Internet can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may have the right to:

  • Access the personal information we maintain about you

  • Request correction or modification of inaccurate information

  • Request deletion of your personal information, where legally permitted

  • Withdraw consent for certain communications

  • Opt out of SMS/text messages by replying STOP to any text message

Please note that certain information may need to be retained when required by law, professional obligations, record-retention requirements, or other legitimate purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and enhance your experience. You may be able to adjust your browser settings to control cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Counseling and Wellness Center
Email: counselingandwellnesscenter@gmail.com
Phone: 304-422-7300
Address: 936 Market St. Parkersburg WV 26101;  225 Main St. Belpre OH 45714


By using our website or participating in our SMS/text messaging program, you acknowledge that you have had an opportunity to review this Privacy Policy.

Last Updated: 08/01/2026

Terms of Service

By agreeing to receive text messages from The Counseling and Wellness Center, you agree to the following Terms of Service:

  • SMS/MMS Consent: You consent to receive recurring SMS/MMS messages from The Counseling and Wellness Center, including, but not limited to, account notifications, service updates, and customer support communications. Message frequency may vary. Message and data rates may apply.

  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After you opt out, you will receive a confirmation message, and no further messages will be sent.

  • Help: For assistance, reply HELP or contact us at counselingandwellnesscenter@gmail.com.

  • Privacy: Your mobile phone number and SMS/MMS opt-in data will not be shared with or sold to third parties. For additional information, please review our Privacy Policy at counselingandwellnesscenter.com.

By providing your mobile number and opting in, you acknowledge that you have read, understood, and agree to these Terms of Service.